FAQs

Can I cancel my order after I've made a purchase on the website? - You can.
To ensure a hassle-free cancellation process, we recommend contacting our support team within 24 hours of placing your order to cancel an item or the entire order. We will issue a full refund upon receiving your cancellation request.
For more details about cancellation after 24 hours of the initial order, please read our entire return policy.

How do I return an item? - Our Guarantee.
We're confident our premium curated product selection will meet or exceed your expectations but if you want to make a return - please contact our support team or message us and we will respond within 24 hours to assist you with the process. 

We will accept returns on eligible item(s) within 30 days of delivery or pickup with valid proof of purchase. Shipping and handling fees will not be refunded. To ensure a successful return, please keep the following in mind:

1. Item(s) must be in new, undamaged, and resellable condition.
2. Item(s) must be returned in its original packaging.
3. If the item(s) were originally delivered disassembled, they must be returned in the same condition.

Return shipping costs are the responsibility of the customer. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded under state law. In addition, a restocking fee will be deducted from the original purchase price. For additional information please read the entire Return Policy.

What is your Exchange Policy?
If for any reason you are not happy with your order, we offer a hassle-free return policy. Unfortunately, we do not offer exchanges at this time. However, you may order a new item(s) and return the item(s) that you do not care for within 30 days of delivery. For more details, please read our entire return policy.

When can I expect the refund after a return?
Please be aware that the refund processing time and the time it takes for the refunded amount to appear on your original payment method may vary depending on the payment method used. Typically, it takes 5-7 business days, but in some cases, it may take up to 2 weeks. Thank you for your understanding and patience.

What types of Payment do you accept? - All Standard Payments.
We offer various payment options to make your shopping experience convenient and seamless.

• You can use major credit/debit cards such as Visa, MasterCard, Discover, American Express, and Diners Club to make your purchase.

• We also accept payment through Shop Pay, Apple Pay, and Google Pay for a hassle-free checkout process.

• If you prefer to pay in installments, we also offer payment through Affirm. With Affirm, you can split your purchase into monthly payments and pay over time. Choose the payment option that works best for you.

What are your shipping options? - Front Door Parcel, Curbside, & White Glove Delivery.  

Front Door Parcel Delivery is a delivery service for small items weighing under 50 lb.(side table, nightstand, etc). We typically ship the small item(s) via FedEx, UPS, or our trusted ground delivery agent.
For oversized/large item(s) we offer two shipping options: Curbside and White Glove delivery.
Curbside delivery is our standard shipping option. The item will be delivered to the curb or driveway of your shipping address. This delivery service does not include bringing the item(s) inside your home, package removal, or assembly of the item(s). 
White Glove delivery is our premium shipping option. With white glove delivery, the item(s) will be delivered to your room of choice, unpacked, and assembled*. The delivery team will also remove all packaging materials after completing assembly if required. Please note that white glove delivery may not be available for all items and may incur additional fees.
For additional information please read and understand our entire Shipping Policy. 

Can I request the item(s) to be shipped sooner?
Currently, we do not provide the option to choose expedited shipping at checkout. However, if you need to receive your newly purchased item(s) sooner, we're happy to help! Just contact us online or give our friendly customer service team a call at 706-296-3397 and we'll work with you to find the best solution.

What if the item I ordered arrived broken or damaged?
We'll do our best to make it up to you in case it does. 
Small Items: ( Weighing below 50 lb.)
For small items weighing below 50 lb. usually delivered as Front Door Parcel by FedEx, UPS, or our trusted ground delivery agents you have 48 hours from the delivery date to report any flaws or faults in the item.
Oversized/Large Items: ( Weighing above 50 lb.)
For oversized/large items usually delivered by Curbside Freight Carrier or White Glove Delivery partners, you should inspect the item upon delivery and note any damages or issues on the Proof of Delivery document. If you do not note the damages or issues on the Proof of Delivery document and find damage later, Mango and Acacia may be unable to help you.

What should I know about Mango and Acacia?
At Mango and Acacia, we believe that your home should reflect your personal style. We make it easy for you to find furniture that fits your vision, whether you're looking for a statement piece or something more understated.
We design, manufacture, and curate a range of well-made furniture that is both stylish and affordable using natural materials like wood, metal, and stone. Many of our pieces are hand-crafted from solid wood and we purposely preserve the naturally occurring wood grain color variations, knots, distress, minor cracks, and splits to retain the natural beauty of the solid wood used. Please note these naturally occurring characteristics will not affect the performance of your piece and are not considered manufacturing defects.
Our globally sourced products include accent tables, coffee tables, nightstands, sofa consoles, sideboards, dining tables, and more. Shop with us for high-quality furniture that's on-trend and fits your budget.
 
Where do you ship from?
We strive to get your orders to you as quickly and efficiently as possible. That's why we primarily ship out from our fulfillment centers within the United States. This allows us to offer fast and reliable shipping to all of our customers across the country.